Shipping & Returns

Returns

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@huntcountryhome.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@huntcountryhome.com.

INCORRECT OR DAMAGED ORDERS

In the unlikely event that your order is processed incorrectly or your item(s) arrived damaged, please email us as soon as possible at info@huntcountryhome.com to let us know. Please include photos of the incorrect/damaged merchandise and packaging for our reference.

For domestic orders containing incorrect/damaged items, we are typically able to refund or replace the order at our expense.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@huntcountryhome.com.

 

SHIPPING DESTINATIONS

We currently are only able to ship to US addresses. 

SHIPPING DETAILS
We offer ground shipping on artwork orders. Art prints are custom-made to order and require up to 7 or more business days for production.

Each order is subject to product availability. Customer Service will reach out via email in the event that any item(s) are unavailable. Once the package has shipped, you will receive an automated email containing tracking information.

Please note that we do not process or ship orders on weekends or holidays. A signature upon delivery is not required. Please contact info@huntcountryhome.com if you would like to add a required signature to your delivery.